Location: Fredericton, NB
Job Type: Full-time
Job Description:
We are seeking a skilled IT Technician to join our team. The ideal candidate will be responsible for providing day-to-day IT support for desktops, servers, Microsoft 365, networks, security, and residential IT. This role requires a proactive individual with strong problem-solving skills and the ability to work independently as well as part of a team. Must have a valid driver’s license.
Key Responsibilities:
- Provide technical support for desktops, servers, and network infrastructure.
- Manage and maintain Microsoft 365 services and applications.
- Ensure the security and integrity of IT systems and data.
- Troubleshoot and resolve hardware, software, and network issues.
- Assist with the setup and maintenance of residential IT systems.
- Monitor and manage IT infrastructure to ensure optimal performance.
- Collaborate with other IT team members to implement and improve IT solutions.
- Document and maintain IT procedures and processes.
- Work both in-house and at clients’ office or home.
Qualifications:
- Proven experience as an IT Technician or similar role.
- Strong knowledge of desktop and server hardware and software.
- Experience with Microsoft 365 administration and support.
- Understanding of network protocols, security, and infrastructure.
- Excellent troubleshooting and problem-solving skills.
- Ability to work independently and as part of a team.
- Strong communication and interpersonal skills.
- Relevant certifications (e.g., CompTIA A+, Network+, Microsoft 365 Certified: Endpoint Administrator Associate) are a plus.
- Valid driver’s license is required.
Email info@ics.nb.ca